Session SRQ12: The Personal Blueprint:

Commissioning the “Civiliteers”

Total Time: 75 Minutes (20-Minute Lecture/Prayer / 55-Minute Individual Exercises)

James 3:1, 10:

Not many of you should become teachers, my brothers and sisters, for you know that we who teach will face stricter judgment.  From the same mouth comes a blessing and a curse. My brothers and sisters, this ought not to be so.

Heavenly Father, we acknowledge the high calling to speak with wisdom, remembering that our words are subject to strict judgment. Forgive us when we allow blessing and cursing to emerge from the same mouth. Guide us to tame our tongues, using our words to heal, bless, and build up rather than tear down. Amen.

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Part 1.  Mapping Your “Spheres of Influence” (15 Minutes)

Your influence is shaped by where you show up, connect, and lead.

🏡 1. Household & Extended Family

• Home.
• Extended relative networks (holidays, reunions, vacations).
• Digital networks (text threads, calendars, private social media).

💼 2. Workplace & Professional

• Work teams (co-workers, departments, projects, task forces).
• Leadership (mentoring, training, boards, committees).
• Professional associations & unions (meetings, training, trips, volunteering).
• Clients and suppliers.

🗺️ 3. Neighborhood

• Homeowners Groups (HOA) (meetings, committees, social, volunteer activities).
• Direct contact (front porch, back yard, block parties, watch groups).
• Digital networks (local Nextdoor, Facebook, or text chains).
• Hubs (3rd places, corner store, tavern, library, dog parks, pools, and clubhouses).

🏛️ 4. Governing

• Municipal government meetings (town halls, council, and zoning boards).
• Educational governance (school boards, committees, PTOs).
• Politics (voting, volunteering, campaigning, advocating, letters, good government, issue groups).
• Public forums (letters, comments, call-ins, town halls, meetings).

🕊️ 5. Religious Organizations

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• Governing bodies (leadership, service, trustees).
• Small groups (education, prayer, service, outreach, social).
• Volunteering (church, neighborhood, community, recurring, events, one-time).
• Alliances (ecumenical, community, advocacy).

🎓 6. Community Organizations

• Nonprofits and charities (volunteer, projects, training, leadership).
• Alumni networks
• Social organizations
• Civic organizations
• Athletic and hobby organizations

🌐 7. Digital Spaces

• Interest-based forums (hobbies, sports, LinkedIn, subreddits).
• News commentary.
• Social media platforms (Facebook, X, Instagram, etc.).
• Virtual learning cohorts (webinars, book clubs, Q&A groups).

Self-Reflection Questions:

• Where do you currently participate?
• Where would you like to participate?
• How much time and effort is required to influence others in each setting?
• Where do you have, or could you build personal brand equity to be influential?
• What impact could you have?  How receptive are others to being influenced?
• For each sphere and specific setting, are the required steps needed to move people forward the ones you like to perform?
• Most individuals benefit from tightly focusing their efforts so that they see results and are motivated to continue their civility action plan.

Modes of Action from Appendix 3:

1. Practicing civility skills.  In daily life.  Building social capital.  Actively participating in social setting.  Offering hospitality.
   1. Learning civility skills and values.
   1. Mastering more complex civility skills and concepts.
   1. Sharpening motivation and inspiration to practice civility.  Building confidence and courage.
   1. Pray for yourself and leaders.
   1. Influence social groups and organizations to embrace civility.  Create safe places for people to grow. Partner and pledge.
   1. Leading organizations to adopt and practice civility.  Leading training.  Mentoring.  Serving in a civility group.

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Part 2.  Why Choose Civility? Motivation and/or Inspiration?

“Engine of Mind” and “Habits of the Heart” (20 Minutes)

Highly Recommended Prereading:

https://tomkapostasy.com/2026/04/10/motivation-for-civility-3-3/

https://tomkapostasy.com/2026/04/10/inspiration-for-civility-3-4/

https://tomkapostasy.com/2026/04/10/leading-the-civility-revolution-10-5/

00:00 – 03:00 | Introduction: The Engine Room of Change

Over the last eleven weeks, we have unpacked the how of civility. We have practiced the behavior scripts, managed our emotional triggers, and analyzed our cognitive blind spots. But as we step out of this classroom to build our action plans, we have to look in the engine room and answer the most foundational question of all: Why bother?

If we are going to become true change agents for civility in Sarasota, we must realize that human beings do not all run on the same fuel. To influence others, we must understand what sparks them. For this section, we break down our drivers into two essential camps: The Mind—the rational, practical, individual motivations—and The Heart—the inspirational, spiritual, and emotional calls to duty. Let’s examine both, not just to find our own anchor, but to appreciate where those around us might choose to stand on this same bridge.

03:00 – 07:00 | Part I: The Mind—Rational, Practical, and Individual Motivators

Let’s start with what we might call the secular, transactional approach: Civility, what’s in it for me? There is a profound, beautifully logical case to be made for civility based entirely on healthy self-interest and modern behavioral science. For many people in our community, this is the primary motivator. It rests on three pillars:

• Personal Well-Being: Living in a toxic, combative culture breaks the human body. Civility is quite literally a stress-reduction mechanism. By choosing to depersonalize tense interactions and refuse to personalize political or religious differences, individuals preserve their own emotional composure, lower their anxiety, and protect themselves from burnout. It yields a more stable, happy, and satisfying life.

• Social Capital and Influence: In modern, complex team settings—whether a business, an arts board, or a neighborhood association—the person who can de-escalate a room wins a good reputation. When you display active listening and interactive problem-solving, you prime others to consider your views. Your personal brand value grows. True civility makes you highly influential.

• Systemic Optimization: This is game theory in action. Civility is a highly efficient way to manage a society. It establishes mutual trust altruistically at first, with the rational expectation that it will be reciprocated. It allows groups to create better, “good enough” compromise solutions without the paralyzing friction of constant conflict.

If someone sits next to you on a board or an HOA and has no interest in your theology, they can still be a passionate champion of civility because it is practical, logical, and it works.

07:00 – 11:00 | Part II: The Heart—Inspirational, Spiritual, and Emotional Duty

But as Parker J. Palmer reminds us in Healing the Heart of Democracy, civility cannot win as a purely abstract, dry, technical, or professional concept. Technical behaviors alone are simply not enough to hold a culture together when it fractures. There is a deeper engine required: a passionate sense of duty that springs directly from the heart.

This heart-driven inspiration operates on an entirely different frequency, rooted in transcendent obligations:

• Religious Duty: For us in the Christian tradition, civility is nothing less than a gospel requirement. It begins with the fundamental recognition of the Imago Dei—that every human being has an equal, infinite worth created by God. Civility is how we operationalize the Golden Rule and the command to “love our neighbor.” It forces a radical humility, realizing that because only God can make the final judgment, we must curb our own tongues from condescension.

• Civic and Patriotic Duty: This is the emotional commitment to the great democratic experiment. It is a deep, historic gratitude for a civilization that allows us to live in ordered liberty without needing a heavy-handed, authoritarian state to enforce compliance. It is the understanding that we are all profoundly interdependent—that “we are in the same boat.”

• Generational Responsibility: This is a vital lens for our specific generation. Our generation received a robust Western civilization. We expanded rights, freedoms, and individualism—but along the way, our society has largely abandoned the critical cultural norms of civility. We have an urgent situation and a generational opportunity to restore those norms in a better, more inclusive form before we pass the baton.

When someone acts from the heart, they aren’t calculating “what’s in it for me.” They are responding to a passionate, inescapable sense of moral commitment and sacred duty.

11:00 – 20:00 | Conclusion: Reading the Room and Building Your Blueprint

Why must we understand this distinction? Because if you try to sell civility to a purely practical, secular board member by quoting 1 Corinthians 13, you might lose them. Conversely, if you try to inspire a deeply religious church friend to act by merely giving them a list of health benefits, you leave their heart completely cold.  True ambassadors of civility learn to translate. They read the room. They realize that a secular community group can find common cause with a Presbyterian committee, even if one is driven by the logical optimization of a local board and the other is driven by a profound covenant. Both paths lead to the same destination: honoring human dignity and preserving our civic infrastructure.

As you spend the next few minutes taking notes for your personal plan of action, I challenge you to look at your personal blueprint through both lenses. What is your mind’s practical motivator? What is your heart’s spiritual duty?

1. The Translation Challenge: Think of a secular space you inhabit in Sarasota (a country club, an HOA, an arts organization, or a local charity). If you needed to “sell” a code of civil behavior to a peer in that space who does not share your religious background, which of the rational “Mind” motivators (e.g., stress reduction, reputation, influence, trust) would be your most effective selling point, and why?
2. The Internal Diagnostic: Looking back over your life and your decades of community experience, do you personally lean more on the “Mind” (seeking logic, efficiency, and compromise) or the “Heart” (driven by faith, history, and a passionate sense of covenant or duty) when navigating conflict? How can understanding your own bias help you better listen to a neighbor who operates from the other framework?

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Part 3. Developing Your Personal Action Plan (31 Minutes)

Section A.  4 Diagnostic Sorting Questions AND

“Healing Presence or Structural Steward?” (8 Minutes)

1. The Proximity Test: Is your burden Local or Systemic?

• The Tension: Are you energized by the immediate, visible world around you, or are you deeply worried about the macro architecture of civilization?
• The Choice:
  • Local (Concrete/Immediate): You want to fix the tension at your family dinner table, change the temperature on your grandkids’ sports sidelines, or improve your HOA meetings.
  • Systemic (Abstract/Long-Term): You are driven by a sense of patriotic or cultural duty to protect the unwritten rules of democracy, preserve the broader polity, and pass a stable society to future generations.

2. The Internal Lever: Is your primary driver Rational Duty or Emotional Well-being?

• The Tension: Do you approach civility as an intellectual moral obligation, or as a necessary balm for your internal and relational health?
• The Choice:
  • Rational Duty (The Head): You are motivated by historical data, moral commitments, structural logic, and the clear knowledge that a society without norms collapses.
  • Emotional Flourishing (The Heart): You are exhausted by the “politics of rage”. You want to reduce stress, avoid burnout, find true belonging, and build environments where people feel safe and accepted.

3. The Theological Target: Is civility a tool for Overcoming Sin or Cultivating Grace?

• The Tension: When you think about what God wants in our world, do you see civility primarily as a restraint on our worst impulses, or as a proactive expression of divine hospitality?
• The Choice:
  • Restraint (Overcoming Imperfection): You see civility as a necessary, community-enforced structure to suppress personal selfishness, manage human brokenness, and keep flawed instincts from destroying community.
  • Hospitality (Unleashing Grace): You see civility as a tool to actively serve and grow people, share your faith through your conduct, and fiercely protect the human dignity of weak or marginalized image-bearers.

4. The Agency Scale: Do you need Autonomy or Interaction?

• The Tension: Do you want a toolkit you can practice completely on your own without anyone’s permission, or are you looking to transform institutional groups?
• The Choice:
  • Personal Autonomy: You want to focus heavily on internal self-regulation and personal growth so that you remain centered and composed, regardless of how badly others behave.
  • Collective Interaction: You want to dive into group problem-solving, leverage existing church programs, and actively influence others to mirror constructive behavior.

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Sometimes your motivations can be easily grouped.

Apply the four simple slider lines:

1. [LOCAL] ───────────────────⊙────────────────────── [SYSTEMIC]

2. [HEAD / DUTY] ─────────────⊙────────────────────── [HEART/WELL BEING]

3. [RESTRAINT / SIN] ─────────⊙────────────────────── [GRACE/HOSPITALITY]

4. [MY OWN ACTIONS] ──────────⊙────────────────────── [GROUP INTERACTION]

The Final Incisive Prompt:

“Look at where your sliders lean. If you leaned heavily toward Local, Heart, Grace, and My Own Actions, your core motivation is to be a Healing Presence in your immediate circles. If you leaned toward Systemic, Head, Restraint, and Group Interaction, your core motivation is to be a Structural Steward of our cultural institutions. Own your profile—this is exactly how God has wired you to build up the body and the city.”

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Section B. 4-Category Motivation Outline (5 Minutes)

1. The Inward Focus: Personal Growth & Well-Being

• Stress & Conflict Reduction: Desiring an atmosphere that lowers anxiety, prevents burnout, and resolves differences peacefully.
• Emotional Composition: Building personal self-control, remaining centered, and learning to depersonalize tense interactions.
• Overcoming Selfishness: Intentionally using self-regulation to move beyond self-absorption and look outward to others.
• Moral & Faith Identity: Aligning daily behavior with a secure personal identity and a justified moral self-assurance.

2. The Relational Focus: Family, Friends, & Neighbors

• Family Legacy & Experience: Being driven by a specific, powerful family experience or the desire to pass healthy habits to the next generation.
• Better Relationships: Elevating empathy and communication to cultivate deep, authentic personal connections.
• Hospitality as Ministry: Using hospitable, welcoming spaces to actively serve, nurture, and grow the people around you.
• Personal Accompaniment: Possessing a direct interest in helping or supporting a specific person in your immediate circle.

3. The Covenant Focus: The Church & Shared Faith

• Faith Sharing via Action: Seeing civility as an authentic, non-confrontational way to witness to and share your faith through your conduct.
• Belonging & Inclusion: Nurturing a “big tent” where people feel safe, accepted, and affirmed despite deep differences.
• Stewardship of Church Programs: Maximizing the potential of existing church frameworks (small groups, committees, session) to practice structural goodness.
• Protecting the Vulnerable: Believing that structured civility is a vital tool to defend, protect, and uplift the weaker or marginalized members of society.

4. The Macro Focus: Citizenship & Civilization

• Good Reputation & Influence: Earning a strong personal brand that prompts others to trust your leadership and consider your views.
• Civic, Patriotic, & Cultural Duty: Honoring our constitutional heritage by sustaining the unwritten social norms required for self-governance.
• Preserving Civilization: Recognizing the fragile nature of Western society and proactively acting to prevent a systemic downward spiral.
• Mutual Trust & Constructiveness: Altruistically extending a default posture of trust to nudge the broader community into a better way of operating.

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Section C. My Personal Civility Blueprint: (18 Minutes)

“The final purpose of civility is to establish the habits and norms that allow fractured human beings to sustain a flourishing civilization and build a resilient civic infrastructure.”

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Step 1: Prioritize 3 of the 7 Spheres of Influence

1. ________________________________________
   1. ________________________________________
   1. ________________________________________

Step 2: Highlight 3 of the 7 Modes of Action

• ________________________________________
  • ________________________________________
  • ________________________________________

Step 3: Record Your Overall “Lean” on the First 4 Dimensions or the Two Dimensions that Speak to You, with their Specific Motivations

• ________________________________________
  • ________________________________________

Step 4: Record Your Top 2 Motivation Focuses on the Section B “Second 4 Dimensions”

• ________________________________________
  • __________________________________________

Step 5: Circle up to 15 tasks from Appendix 3.  Add up to 5 new ones.

Step 6: Choose 5 activities to prioritize in the next 90 days.  Record the what, where, when, how, results and motivation for each.

1.

2.

3.

4.

5.

• Transition to Sending Liturgy (1 minute)

• “As you finish writing your final tasks, please take that blueprint and fold it. Place it somewhere personal—inside your Bible, your daily planner, or on your desk. Let it serve as a quiet reminder of your unique role as a cultural elder and an ambassador of grace.  Let us now stand together, prepare our hearts, and close our 12 weeks together by sharing our Liturgy of Commissioning and Sending.”

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Part 4: Liturgy of Commissioning and Sending: Civility Ambassadors (Civiliteers) (8 Minutes)

Leader:
Friends, our time of learning is complete, but our ministry is just beginning. Let us remember that the final purpose of civility is to establish the habits and norms that allow fractured human beings to sustain a flourishing civilization and build a resilient civic infrastructure.

People:
We live in a world of inherent human brokenness, so civility serves as a critical tool of the Church—the body of Christ—to collectively address our cognitive and moral imperfections.

Leader:
You have been given decades of wisdom, deep roots in this community, and the social capital of influence. You called, not to be polite bystanders, but active ambassadors of grace.

People:
Practicing these disciplined behaviors, we are actively prompted to honor one another as image-bearers of God, moving beyond our imperfect instincts to fulfill our shared responsibility for the common good.

Leader:
Go forth then, from this place into your homes, your neighborhoods, your organizations, and your digital spaces.
When met with contempt, respond with curiosity.
When met with outrage, respond with a calm, non-anxious presence.
Offer the world your listening before your judgment, and your empathy alongside your convictions.

People:
We go to master, practice, teach, and encourage civility. We go to seek the peace of the city where God has placed us.

Leader (The Charge):
Go out into the world in peace;
have courage;
hold fast to what is good;
return no one evil for evil;
strengthen the fainthearted;
support the weak;
help the suffering;
honor all people as image-bearers of the Divine.
Love and serve the Lord, rejoicing in the power of the Holy Spirit.

People:
Amen.

Leader (The Blessing):
May the grace of our Lord Jesus Christ, the love of God, and the fellowship of the Holy Spirit rest upon your minds, guard your tongues, and guide your steps, both now and forevermore.

People:
Amen.

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Appendix 1: Sample Civility Pledge

Citizen Pledge

I pledge to participate in my community.

I obey its laws.

I am civil with my fellow citizens.

I participate in our political, economic, social, and spiritual communities.

I respect the innate human dignity and rights of my neighbors.

I accept that we each think, feel, and act differently.

I work to improve my participation, compliance and civility skills and encourage others.

Appendix 2: Everyday Civility Actions

Apply the Civility Skills:

1. Communicate effectively: active listening, seek to understand, solutions, facts versus opinions, ideas not people, engage, don’t interrupt, use “I statements”, proper tone.
2. Practice Self-control: think twice, choose your battles, manage emotions, be patient.
3. Apologize sincerely.
4. Address incivility. (requires courage).
5. Manage relationships: invest time, listening, empathy, understanding, feedback, follow-up, heads-up, no surprises, motivate, shared accountability, fair share, dirty work, spotlight, recognition, opportunities. (responsibility, respect).
6. Be Polite.

Apply the Civility Values:

• Be Kind. (human dignity, respect).
• Be Responsible: own the process, fulfill commitments, respond promptly, manage shared spaces, clean up after yourself. (responsibility).
• Be Authentic: walk the talk, follow the golden rule, say what you mean. (responsibility).
• Value “others”: follow team rules, consider other’s perspectives, empathize, seek the common good, provide constructive feedback. (acceptance).
• Be Inclusive: celebrate differences, welcome, encourage, open, honest, sensitive, listen, access, opportunities, voices, roles, safety, protection. (acceptance).
• Be Respectful: others, priorities, viewpoints, ideas, solutions, politics, religion, identity, feelings, history, relations, ownership, time, timelines, commitments, while disagreeing, focus, engage, privacy, boundaries, situations. (respect).
• Recognize: others, efforts, contributions, teams, leaders, peers, suppliers, partners, culture. (respect, constructiveness).
• Be Positive. (constructiveness).

Optional Reading:

https://tomkapostasy.com/2026/04/10/civility-taboos-10-1/

Appendix 3: Sample Civility Tasks

Practice Civility   Join a Toastmasters club to improve communications skills. Join and participate in Braver Angels. Join the League of Women Voters or another nonpartisan civic advocacy group. Invest in social capital – participate in a single organization. Invest in social capital – visit a local “third place” once a month. Invest in social capital – volunteer for a single organization. Join a civic organization and participate actively. Choose one local government board and attend their monthly meetings to observe Civil and uncivil behavior. Invest in social capital – hospitality – attend or host a block party. Invest in social capital – hospitality – join a dinner club or participate in a pink flamingo/”pitch in” party. Invest in social capital – hospitality – host or participate in a “porching” activity. Practice the 14 “everyday” Civility steps.

Learn More About Civility

Discuss with your professional/personal mentor how Civility training, leadership and practice fit with your goals. Work through your Diversity, Equity, Inclusion courses and cross-reference the content to the Civility values and skills. Subscribe to a “good news” source that emphasizes the amazing progress of individuals and mankind. Complete a personal values clarification exercise and ensure that the 7 Civility values fit you well. Obtain library audio versions of the 40 Civility books for use in your commute or exercise time. Read and discuss the 40 Civility books (skills and overviews).Reread previous professional development / organizational development /management courses for Civility content. Subscribe to a few Civility blogs, organizations and news sources. Apply for political leadership training with your political party. Enroll in an “Oz Principle” management development class to improve responsibility and problem-solving skills. Take advantage of free online courses, videos and book summaries for problem-solving topics. Enroll in a Situational Leadership class to learn Civility skills and practice responsibility. Complete a personality profile class to contrast your strengths and opportunities as “paired sets”.Complete a personality profile or Gallup strengths/talents class to understand your strengths and opportunities. Complete a personality profile class to contrast your strengths with family members and coworkers. Apply for a leadership development program like the Hamilton County Leadership Academy. Pursue professional designation/license training courses that cover Civility topics. Take advantage of continuing professional education seminars that overlap with Civility skills.   Master “Advanced” Civility Insights

Master the definition of Civility and the 7 values and 7 skills. Master the misperceptions of Civility and be able to communicate this to others. Research and embrace the central role of influence, persuasion, marketing, power, negotiation and leadership in life. Research media bias and subscribe to a high-quality fact-based newspaper or magazine. Master the 9 moral foundations of politics; explain why each is natural, attractive and valid. Research and confirm the nonpartisan Civility values and skills to persuade others. Master Haidt’s “rider and elephant”, Kahneman’s “thinking, fast and slow” and Allen’s “time management”.Research and master the ideas of tolerance and truth-telling as applied in Civility. Research and master the critical concept of win/win, both/and compared with win/lose, either/or thinking.

Become “Highly Motivated”

Review and deeply consider how Civility skills can help in personal, work, neighbor, church, political environments. Review and deeply consider the personal and professional benefits of improving Civility skills. Create a personal and professional Civility growth plan. Make a one-year Civility partner agreement with someone. Make a personal Civility pledge. Summarize your reasons for investing in “practicing Civility”. Develop courage by – identifying how strong Civility skills build security in all arenas. Develop courage by – identifying your emotional and multiple intelligence talents. Develop courage by – partnering with others. Develop courage by – practicing centering and meditation exercises. Invest time practicing your religion or philosophy to make it more effective for you and your community. Practice becoming aware of subconscious moral, political and religious choices and ability to examine them. Define your duty to practice Civility – supported by religion or philosophy Define your primary duty to practice Civility. Study and confirm your religion/philosophy’s support of the 7 Civility values. Determine what motivates and inspires you to practice Civility. Affirm your personal right to choose and not be led into “victim” positions by others. Recognize that Civility, personal growth, character and religion are inherently life-long development areas worthy of your time. Add skilled communicator, relationship builder and problem solver to your personal identity as you practice Civility. Reflect on your personal experience in undertaking long-term learning and doing projects. Affirm that courageously applying Civility skills will be perceived positively by almost everyone.   Pray for Progress

Pray for leadership in all organizations to encourage the practice of Civility skills and values. Pray for our business leaders to invest in Civility training to benefit their organizations, employees and society. Pray for our national leaders to re-establish a Civil discussion on how to improve our institutions. Pray for all national leaders to re-establish a Civil discussion of the most important policy topics. Pray for political leaders to see that Civility is necessary for our democracy and to actively reduce polarization. Pray for our religious leaders to more effectively communicate and inspire individuals to consider the biggest questions. Pray for our society and leaders to address the root causes of insecurity that haunt so many of us today. Pray for leaders of the modern Civility movement to refine, modify and improve their ideas, communications and actions. Pray for our universities and social scientists to more effectively summarize, teach and apply the Civility skills for all. Pray for guidance as to how you can be more effective in practicing Civility for the benefit of your communities. Pray for all individuals to become more self-aware of their biases and blind spots and find ways to improve. Pray for strength to apply Civility skills and values in the most challenging situations. Pray for support on the most challenging dimensions of practicing Civility and living the Civility values.   Use My Power to Influence

Encourage your precinct committee person to promote Civility in your political party. Help to create a safe place for Civility – at church Help to create a safe place for Civility – at home Help to create a safe place for Civility – at work Propose some of the 40 Civility books for your book club. Use social media tools to share and promote Civility articles and opportunities. Encourage your church, work, club, neighborhood, representative to adopt a Civility pledge. Choose to Lead

Enroll in a Civility ambassador program with an organization.

Self-identify as a Civility ambassador, champion or “Civiliteer”; include this role on your email signature.

Offer to serve as a Civility mentor to one person for one year.

Volunteer as a youth leader to increase opportunities to practice Civility.

Volunteer for the board of your homeowners’ association.

Apply to be appointed to a local government advisory board.

Ask for the opportunity to lead a project team or workgroup to increase opportunities to practice Civility.

Volunteer for a team, group or project leader position in a club, neighborhood, church, civic or not-for-profit organization.

Encourage your children to enroll in scouts, youth development, civics, youth exchange or student affairs programs.

Choose one organization, team, committee or project team and lead Civility programs for it.

Lead a book study on one of the 40 Civility books.

Volunteer to co-lead the “Practicing Civility” workshop as assigned by a Civility organization.

Volunteer to teach any topic – church, scouts, work, club, sports, professional – to improve communications skills.