We Are All Specialists Now

Apologies to Richard Nixon for paraphrasing his famous Keynesian quote.

Two years after starting a mid-career search, I remain impressed by the greatly increased emphasis on perfectly matching an individual’s professional and industrial experience to an open position.  Hiring managers, recruiters and HR managers have all adopted this approach.  This is partly because of the abundance of candidates and partly due to the risk averse environment caused by the slow economic recovery.  It is also due to the improved results of the “fill the bucket” approach to hiring where specific requirements are listed and then proven from actual experience and multiple interview responses.

However, I think there is something deeper involved.  Professional and industry specialization has continued to increase through time.  The discussion of outsourcing, virtual project teams and individual agents has died down, but these innovations have become a growing reality.  Successful firms increasingly focus on smaller niches of product, geography and comparative advantage.  Increased industrial and professional fragmentation is required for success.  The trend will continue.

How did I miss this?  As usual, paradigms act as blinders.  In high school in the 1970’s I was taught it was important to be “well rounded”.   At a liberal arts college, I learned that great minds and thoughts were academic, abstract and universal.  In business school, I learned that an MBA provided the necessary skills for a lifetime of career success.   I later discovered the competitive advantages of being a “general manager” from John Kotter’s influential work.

My teachers were correct in promoting the personal and professional value in developing broad knowledge, thinking skills and a professional base.   They did not foresee the modern world of global competition, where firms are forced to specialize and make economically rational decisions far beyond those envisioned by Adam Smith and David Ricardo who outlined these principles long ago. 

“General Managers” are now merely a declining specialization.   Some top-end MBAs with broad consulting experience can move from industry to industry and be successful.  A few individuals can specialize as “strategic advisors” to presidents.  But even in these fields, the trend is toward specialization.  Firms will pay for experts in a narrow tax, legal, technical or IT field only when in-house experts do not exist or others cannot complete a project well enough. 

Professional services firms have always paid lip-service to industry focus.  In the last two decades, led by IT firms, they now specialized by industry and technology equally.  Clients expect staff to understand their business.

Industrial and professional specialization will be required for future employment.   Individuals, firms and universities will adapt to survive.

Professional Branding

Anyone who has searched for work in the last decade has learned about the importance of the 15 second elevator speech and fine-tuning their personal brand.

Many have rejected this sales and sound-bite oriented approach to career progress as being undignified, unprofessional and personally demeaning.   Most have learned that this approach is required for even a scrap of success.

Modern recruiters and counselors advise that “it’s not about you”.   It’s about what a hiring manager or screener are seeking.   A generalist brand, multiple professions, multiple industries or a complex story are deal-breakers.   Hiring agents are seeking an exact match.  A Swiss Army knife has no perceived value.

Job seekers are well-advised to network broadly, but to focus on opportunities with a clear match of experience to requirements.   Hiring managers want to be sure that professional skills and experience are solid.  Degrees, majors, certification and prior job titles provide 90% of the evidence.  It is a rare recruiter or hiring manager who will really dig deeply into technical skills.  Interviewers also know if they are seeking a specialist or generalist within a profession.  Candidates should tailor their resume, cover letter and answers to one or the other.  A state and local tax specialist is hired for very different reasons than a division controller.

Most businesses strongly prefer candidates to demonstrate mastery of a single profession, even for entry-level positions.  General management majors are handicapped in the job search.

In addition to being technically proficient, most firms want applicants to be dedicated to and knowledgeable about their industry.  There are many reasons.  Learning industry jargon, technology and the basis of competition takes time.  Industry veterans truly believe that their industry is different and special.  Sharp managers understand that turnover is lower for industry specialists.  Most industries have a well-established culture and a leading function (merchants, scientists, deal-makers, architects).  Like most clubs, they prefer to hire familiar faces.

A wide range of professional, industry and project experience is of great value within a firm.  Unless an individual is able to sell very specialized technical skills or are seeking work through a consulting firm, they must stay focused on a simple story line when searching for a new firm.  “Cost accountant – heavy manufacturing” sells well.  “Management accountant with project success in various industries” sends vague signals.

A specialized industry and professional brand is required today.