History

It’s difficult to describe the complete revolution in the behavioral sciences that occurred around 1956 as practitioners began to experience a “paradigm shift” 6 years before Thomas Kuhn’s wildly influential “philosophy of science” description of this phenomenon.

https://en.wikipedia.org/wiki/Paradigm_shift

Psychology was dominated by the behaviorist approach of BF Skinner. Only observable scientific results mattered. In second place were Freud’s insights into the differences between the conscious mind and the unconscious struggles between the id, ego and superego. Psychologists, social psychologists, communications theorists, philosophers, linguists, and computer scientists rejected BOTH the philosophy-free behaviorist approach and the philosophy-entangled Freudian approaches. The “cognitive scientists” recognized that the mind, mental, consciousness, rationality, perception, memory, attention, will, drives, social influences, choice, morality, feelings, fears, instincts and many other constructs were “real” in some sense. Non-material concepts and structures were important complements to the material and observable world.

They embraced the scientific method to investigate these concepts. They began to combine experimental psychology, information theory and biology. Their work led to many breakthroughs in theory and in practical advice for how humans behave, where they fail/struggle and what they can do to improve. These scientifically based theories have accumulated to the great benefit of mankind in the last 70 years.

I want to highlight the key cognitive science / behavioral science breakthroughs that are relevant to practicing civility. I will limit references to a single work for each category.

https://en.wikipedia.org/wiki/Cognitive_revolution

Communications Skills

Emotional Intelligence

Empathy

Conflict Resolution

Teamwork

Critical Thinking

Decision-Making

Strategic Thinking

Creative Thinking

Observational Skills

Behavioral Design

Behavioral Skills Training

Change Management

Time Management

Personal Development

Resilience

Summary

This above list only scratches the surface. Consider corporate organizational development, counseling, cognitive behavioral theory, college residential life, community development, neutral DEI programs, listening, peer counseling, couples counseling, co-dependency, adult children of alcoholics, anxiety, negotiating, facilitation skills, strategic planning, game theory, risk management, project management, influence, thinking hats, personality styles, talents, etc. The list is almost endless.

We now understand how humans behave. We are imperfect and amazing. We have the ability to balance the individual and the other, the individual and the community, the individual and spirit/God.

Civility is based upon the human dignity of each individual. The modern “cognitive science” approach embraces this insight. It offers tools to make our lives more effective, meaningful and satisfying. Civil individuals should invest time to master these subjects.