Ongoing defects dropped by 60% from 2001 to 2011 and then dropped by another 20% from 2011 to 2021. The compounded reduction is 68%, a little more than two-thirds of the defects disappearing in 20 years. JD Powers started its initial quality surveys in 1987 and its Vehicle Dependability surveys in 1990. The summary results … Continue reading Good News: Vehicle Dependability Continues to Improve