Self-Improving Systems

The rise of self-improving systems in biology, science, economics, national governance and quality processes provides hope for a future of unlimited possibilities. The absence of self-improving systems for culture, religion and international relations raises major concerns for the future.

The Quality Paradigm

In the last two decades the Quality paradigm has come to complement the Financial paradigm, leading to a balanced scorecard approach to strategic planning with both financial and operations measures in the performance dashboard. Finance continues to emphasize costs and benefits while Quality focuses on the underlying processes. This combination approach is delivering more valuable results for most firms today.

The Financial Paradigm

The financial decision-making paradigm of evaluating marginal costs and benefits has been criticized for many reasons in the last few decades. After modifications to address those comments, it remains the leading approach to modern business decision-making.

Production Strategy

Firms face important structural decisions in determining what combination of mass, modular and custom production is financially and strategically appropriate for their business. Employing more than one production strategy requires firms to deeply understand the incremental costs and benefits.

Strategic Planning: Balanced and Disciplined

The Balanced Scorecard and The Discipline of Market Leaders can be combined to create a stronger strategic planning and control process.

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